Have you visited our website and had questions? Our new artificial intelligence virtual assistants have the answers! We are proud to reintroduce everyone to our newly promoted digital concierge team, Mo and Val!
Now available on moval.org, Mo and Val are located at the bottom of the homepage and can be accessed at any time via the chat icon. These tools provide you with real-time responses to a wide range of questions, whether you’re at the grocery store, on the go, or reaching out after business hours. Powered by generative AI, the virtual assistants pull directly from content on the City’s website to deliver the most accurate and timely information.
And here’s the most exciting feature: Mo and Val continue to learn the more they are in use!
Plus, Mo and Val support communication in over 70 languages, ensuring that all residents can access critical City information and services in a way that works for them.
Visit moval.org and give Mo and Val a visit today!